We are aware that some guests may have received fraudulent emails relating to hotel reservations and online check-in requests.

Please note:

• Cotswolds Hotel & Spa will never ask you to submit payment information via unsolicited email links.
• If you receive an unexpected message requesting urgent check-in or payment action, please do not click any links.
• If you are unsure whether a message is genuine, please contact our team directly using the contact details on our official website.

We are currently investigating this matter with our technology providers as a priority.

Thank you for your understanding.